How it works

1. Tell it, or forward it.

Tell me where and when. Or forward a confirmation you already have and I'll watch that trip from there.

2. It comes back with a view.

Three options, one recommended, a reason attached to each. Never a list, never a fare grid.

3. It watches, and comes back when something moves.

The airline moves the flight, or you move a meeting. Either way you hear it from me, with the fix attached.

DOOR ONE — WATCH

Forward your next confirmation. I'll watch it from there.

No booking, no card, no calendar, no switching, nothing to cancel. You keep booking wherever you book today. We tell you when the trip stops working.

Illustrative
  • Founder 9:12am

    fwd: Your itinerary — BLR to SIN, 14 Oct

  • Marlow 9:12am

    Got it. BLR to SIN on the 14th, back on the 17th. Watching it from now.

    One line and I'll do better than watch: what's the main thing you're going for, and roughly when?

  • Founder 9:13am

    customer meeting, morning of the 15th

  • Marlow 9:13am

    Noted. I'll tell you if anything moves that puts the 15th at risk.

    One thing to be straight about: I didn't sell this ticket, so I can't reissue it. If it breaks I'll tell you exactly what broke and what it costs you, and hand you a script or a person.

DOOR TWO — BOOK

Tell me where and when. I'll come back with three options and tell you which one I'd take.

What we can't do

There is one thing we cannot do, and we are upfront about it. We cannot rebook a ticket we did not sell. So we tell you what broke, what it costs you, and hand you a script or a person.

It lives in Slack or WhatsApp. There's no app to download.

Illustrative
  • Marlow 4:31pm

    Your Thursday meeting on Sand Hill moved to Friday 9am.

    Your 6pm out of SFO doesn't work any more.

    Friday 4:40 keeps everything — $80 more. Or you hold Thursday and lose the meeting.

    Say the word.