The travel desk you don't have.
We book your flights over chat, watch them, and fix them when they break. No app, no forms, no forty tabs.
They have the calendar of someone with an assistant, and the tools of a tourist.
It's 11pm. You're between two things. You need to be in San Francisco on Tuesday for a board meeting and back before Friday evening.
Today you have made about forty decisions. This is number forty-one, and it's the only one that hands the work back to you. Google Flights returns two hundred results and no opinion. You half-remember what you paid last time, you can't remember which flight beats the traffic, and you look up SFO versus Oakland again.
You do it anyway, because there's nobody to hand it to. It takes eleven minutes and you resent all eleven.
With us it takes one sentence and one tap. Three options, one recommended, a reason attached to each — "lands 7:55, so dinner works; anything at 8 doesn't." You don't compare. You take the one it told you to take, because it already knows you fly aisle, that you won't take a red-eye home, and what you normally pay on this route.
The everyday product isn't speed. It's that the decision left the desk.
You are your own travel department.
Nobody signed up for that job. No hours, no budget, no backup, and it activates at the worst possible time. Everything we sell is the removal of that job.
Search that returns two hundred results and calls it choice.
Doing operations work alone, in the dark, badly.
The tools that exist need you to become a company before they'll help you.
Every tool in travel is optimising for somebody's cost. Nobody is optimising for your day.
2:10am. The 6:15 is cancelled — fog at Bangalore.
The airline app offers four alternatives and no idea whether any of them get you to Sand Hill Road by 11. So you do logistics, in the dark, on a phone, with a board meeting in nine hours. Ninety minutes, and you get it slightly wrong.
You don't get woken up. You get it solved.
When the flight is inside twenty-four hours, it comes immediately instead.
Ninety minutes becomes one word.
1. It tells you things you didn't ask.
"That's New Year's Eve. Evening flights fill early, so this is one to lock rather than sit on."
2. It's useful before you've booked anything.
Forward a confirmation from anywhere and it's watched from that second.
3. It stops asking after the third trip.
Not a saved-preferences page. It learns from what you pick, so trip four takes one sentence.
4. It handles the night it breaks.
Your 6:15 is cancelled overnight. You wake up to the fix already worked out, and reply with one word.
"I just use Google Flights."
So does everyone, and it's very good at finding a flight. It has no idea the trip exists once you close the tab, and nobody there is awake when the 6:15 is cancelled.
"Why not one of the corporate travel platforms?"
Nothing's stopping you — at your size they're free. But using one means picking a platform, creating an organisation, inviting yourself to it, and writing a travel policy you don't have, in order to book a flight you're taking on Tuesday. You have to build a travel programme before the travel programme helps you.
And once it's set up, it filters. It doesn't decide. Its job is making spend fit a policy, so it narrows the list and hands it back to you. The list moved from Google Flights into a tidier wrapper. Nobody in that stack is optimising for your day. They're optimising for a company's cost — and you don't have the company.
"Isn't this just another AI travel chatbot?"
The chat is the easy part. We book the ticket, we're responsible for it, we watch it afterwards, and there's a person behind it when the airline says no. Most of what launched this year hands you a link and wishes you luck.
"Why not just hire an assistant?"
If you have one, use them — we're genuinely not for you. Most people at this stage won't hire one for two trips a month, and an assistant still can't watch a flight overnight.
"SFO Tuesday, back Thursday night. You pick."
"My Thursday meeting moved to Friday. Fix the trip."
"Forwarding you my flight for next week — just watch it."
Booking is free if you subscribe. We take commission on hotels, we tell you the rate, and we never rank by it.
Calendar.Read-only, only inside your trip window, and we never store what your meetings say.
The human.There's a person behind this. Type @human and you get her, not a queue.
What we can't do yet.Hotels aren't live. We don't re-book on our own — we come back with the fix and you say yes.
Still early, so there's a person behind this. Type @human and you get her directly.
This is for people flying fifteen to forty times a year with nobody to hand it to. If that isn't you, it won't be much use.
One sentence, not one evening.